Surrender an animal

We understand that making the decision to rehome a pet is never easy.

Whether you have a dog, cat, or small animal, changes in circumstances can happen unexpectedly. What matters most is ensuring your pet’s needs continue to be met and that they have the best chance of a safe and suitable future.

At HART, we offer a supportive, non-judgemental approach. Our priority is to understand your situation and help you explore the best possible outcome for you and your pet.

Surrender an animal
Surrender an animal

How we can help

If you are considering surrendering your pet, we will:

  • Listen to your situation with understanding and without judgement

  • Assess your pet’s needs and circumstances

  • Provide honest advice and guidance

  • Work to find the most suitable next step for your pet

Where we are able to take an animal into our care, we will support them through foster and rehoming. If we are unable to help directly, we will always aim to offer guidance, resources, or alternative options wherever possible.

Choosing the right path

Every animal and situation is different. Some pets may be suitable for rehoming through us, while others may need alternative support.

Providing clear and honest information helps us make the best decisions for their welfare and ensures they are placed in the most appropriate home.

Complete an intake form

Please complete the relevant form below.

Dog intake form
Dog intake form
Cat intake form
Cat intake form
Small animal intake form
Small animal intake form

We know this can be a difficult time. Our aim is to make the process as straightforward and supportive as possible, while always prioritising the welfare of your pet.

If you’re unsure whether surrender is the right step, you’re still welcome to get in touch — we’re here to help you explore your options.

Frequently Asked Questions

  • Once you submit your form, our team will review the information and be in touch as soon as possible. We may ask follow-up questions to better understand your situation and your pet’s needs before discussing next steps.

  • We do our best to help every animal, but we are limited by space, foster availability, and the individual needs of each pet. If we’re unable to take your pet into our care, we will always try to offer guidance, advice, or alternative options where possible.

  • This can vary depending on urgency, foster space, and the specific needs of your pet. Some cases move quickly, while others may take more time to ensure the right support and placement.

  • We ask for as much information as possible about your pet, including behaviour, health, and routine. Providing items such as food, bedding, or familiar belongings can also help ease their transition.

  • We always aim to place animals in homes that suit their needs. While we can’t guarantee specific placements, your input about their ideal home is very valuable and taken into account.

  • Policies can vary, but we understand how important this can be. We will always be clear with you about what updates we can provide during the process.

  • If your situation is urgent, please state this clearly on your form and provide as much detail as possible. You can also follow up with us directly so we can prioritise where needed.

  • Yes. Please let us know as soon as possible if your situation changes or if you no longer need support.

  • You’re still welcome to reach out. We can offer advice and talk through your situation to help you decide what’s best for you and your pet.